Support for military operations in the Nordics
Conducting military exercises in Norway requires precision, logistics and efficient handling of aircraft routes. Access Oslo Executive Handling is the leading choice for military and NATO operations in the Nordic region, offering full-scale handling at Oslo and Torp Airport in addition to comprehensive trip support and handling services in the Nordic countries.
– The needs vary greatly, but we always ensure that everything is ready for the military when they have trainings, says Aleksander Strand Aaland, General Manager of Access Oslo, and pilot.
– We often receive military personnel at our own FBOs, other times we work directly at the Armed Forces’ airports to assist.
Flexible services tailored to the needs of the Armed Forces
Although the Norwegian Armed Forces have their own facilities, there are several important services that they do not offer in-house. For emptying toilets, refilling water, catering, efficient transport, de-icing and ground services, the military comes to Access Oslo. We like to provide a little extra service too, which they appreciate.
A good example is the Swiss Armed Forces, which returns to Norway every year for military training. They set up a base with four or five helicopters and two or three aircraft and train intensively for a week.
– They can go to many other places in the Nordic region to practice, but they choose us every year. They know that everything is in order, we know them and know what they need. When they arrive at five in the morning, we are ready with coffee and pastries. It is very nice to give them a place where they can feel at home, says Aleksander.
This service also extends beyond the bases. Access Oslo has experience with both small and large aircraft, including complex operations such as air-to-air refueling and handling on hangar ships.
– There is a wide range of what the military needs, says Vidar Broks-Sjåstad, our Key Account Manager and Senior Handling Coordinator.
– We work with everything from tiny propeller aircraft to some of the world's largest aircraft. The needs are different, but the goal is always the same – to ensure a seamless and efficient operation.
More than just logistics
Although military troops do not necessarily have the same demands for luxury and comfort as private VIP passengers, the staff at Access Oslo goes the extra mile for the troops.
Vidar has a varied background in service, and his basic attitude is to help our customers have the best experience.
– We can usually deliver what our customers ask for, but we also have a habit of asking if there is anything else we can help with. The answer is often yes, he says.
– The military is used to things taking time, but with us everything runs smoothly. They notice that, and they remember it.
– We don’t give up until we have turned over every stone, adds Aleksander.
– Other handlers say no because they don’t want to put in the time, but we do what is required. It pays off for both our customers and the suppliers, he explains.
This flexibility and willingness to find solutions has made Access Oslo a preferred partner for the Armed Forces and NATO.
One point of contact for the entire Nordic region
Access Oslo has extensive experience in supporting the Armed Forces – both at Oslo Gardermoen, Sandefjord Torp and other airports in Norway. Whether it concerns small propeller aircraft, Hercules transport aircraft or helicopters, we deliver services that simplify and improve operations.
We act as a single point of contact for the entire Nordic region, whether it is billionaires or military personnel who need assistance. Regardless of which airport in the Nordic region you are going to, Access Oslo’s concept means that operators only need one contact person. This reduces lead time and our customers can focus on other tasks while we coordinate effectively.
– We know how complicated it can be to get permits and services at some airports, but we have a large network of contacts and know how to make things happen, says Vidar.
The feedback from customers is often overwhelmingly positive.
– One of our customers wrote to me: “You’re one of the most helpful people I’ve experienced on the road, Vidar. Thank you for making this easy on us.” When people take the time to send messages like this, we know we've done something right, he concludes.
